- What is the minimun order size?
Minimum for t-shirts is 50 units.
Artwork colours & placement needs to remain the same, but you can mix & match cotton colours, styles and sizes.
Minimum for bags & accessories is 100 units.
All bags must be the same style with the same print colours & placement.
Minimum for hoodies is 300 units.
Artwork colours & placement needs to remain the same as well as cotton colour, but you can mix sizes.
Minimum for wristbands is 500 units.
Tab shapes, artwork and toggle type should be the same. Some variances may be permitted.
- What are the prices for custom bags and t-shirts?
The cost per bag varies for custom orders based on the style of bag or shirt style, number of print colours and locations for the artwork, and the volume of the order.
Contact us for a quote on a custom bag or custom t-shirt order you are considering, we'll be in touch quickly with lots of great info for you!
- When can I expect to receive my product?
For an order of custom Freeset bags, the best plan is just to be in touch as soon as possible. The turn around on our ordered changes on a regularly basis depending on how busy things are in Freeset's production schedule. Larger orders over 500 bags will require more lead time than smaller orders. Also, don't forget to give yourself time to decided on your bag style, colour and design!
- Are there any set up fees or hidden costs?
Nope! When you receive a quote from our team it will outline the cost for your item & the cost for your print options. All costs asociated with making this happen are included in the per unit price. No extra shipping charged or set up fees will show up on your invoice. The only additional cost to what is quoted is sales tax based on the province of delivery!
- How many colours of fabric are available?
For custom bags there is a wide variety of options and the best plan is to check out a copy of our current custom product guide. Need a copy? Email us - firstname.lastname@example.org.
For our custom T-shirts Freeset offers 8 cotton colours all dyed using a 100% organic process. We've got a custom product guide for our T-shirts we can send you via email as well!
- How many colors can I use on my design?
Freeset can produce a custom bag for you with up to 6 colors in a single location, and 8 colours total.
- What is used to print my design?
Freeset uses the Texcron dying pigment system when screen printing jute bags and t-shirts. Texcron paints have been tested for harmful substances according to Oeko-Tex Standard 100 product class 1. (class 1 is defined as suitable for “Textiles and textile toys for babies and small children up to the age of three) Our base paste (into which pigments are mixed) is K2 White supplied by Zydex. It is a water based eco-friendly product.
- What about my artwork format? Are there artwork charges?
No, there are no extra art work charges if you are able to provide your logo or design in an acceptable format and quality. You can send your artwork in Jpeg, Gif, or any Photoshop and Illustrator formats. Be sure that your file has a 300dpi or higher quality to ensure the best printing. If you would like assistance with designing your bag, we can assist you. ($35/hr).
We have outlined all the info you need to know about artwork here.
- Why does organic cotton make a difference?
Freeset cotton products are made of the finest organic cotton. Certified organic cotton provides two key assurances. The first is that the cotton is free of toxins and pesticides that damage both the environment and people’s health. The second is that the workers producing the cotton are paid fair wages and have healthy working conditions.
- How do I know the T-shirts are 100% organic?
Freeset's T-shirts are certified as being produced using 100% organic cotton. Certification is provided by external groups who exists to help consumers like you know that what a manufacturer claims is in fact true. In Freeset's case their T-shirts are certified by Eco Cert to assure you that the raw materials used are sourced from suppliers who use sustainable farming and production processes. This means they avoid the use of chemicals, hormones and preservatives which damage the Earth and are harmful to people. The cotton is also then dyed using a 100% organic process.
- How do I care for my Freeset jute bag?
To clean your jute bag we recommend light sponging to remove any dirt. The inside laminate can be cleaned using a cloth and detergent. Do not put in a tumble dryer as the laminate may melt causing damage to both your bag and the dryer.
- What is jute?
Coined the “golden fiber,’ jute is one of the strongest vegetable fibers found in nature, and is how some 4 million farmers in India earn their living. It is a rain-fed crop with little need for fertilizer or pesticides. Twinned with Freeset’s use of water based dyes, the result is a biodegradable, earth friendly product. The jute for Freeset bags is sourced locally. Jute is 100% bio-degradable and therefore, environmentally-friendly. Jute fibres can also be recycled.
- How long has Freeset been in business?
Freeset was established in 2001 to manufacture quality jute bags whilst also providing intervention and employment to women who had been trafficked into prostitution in Kolkata, India. They now employ over 250 women who manufacture our export quality bags, t-shirts & accessories.
- What happens to the profits from Freeset?
Freeset exists specifically to provide freedom for women from the sex trade. All profits from the business in Kolkata benefit the women (salary, health insurance and retirement plan) and are used to grow the business. This means more women can be employed and experience freedom.
- Why choose Freeset promotional and delegate bags?
With so many “ethical” claims being made by businesses today it is difficult to know where you stand. Despite grand statements it is easy to lose the reality behind the claims and to know how our purchasing choices impact others lives. At Freeset, we seek to differ. We believe it’s essential that trade is fair and want to take fair trade to the next step.
- What can I do to become part of the story?
We believe there is a place for everyone to become part of the Freeset story. Not only can you buy Freeset products, you can recommend them to shops and recruit new outlets in your area. Perhaps where you work would benefit from a custom printed bag or are looking for innovative business gifts. Join in with the Freeset story and help us to build that connection.
- What is Fair Trade?
Fair trade has been defined as an organized social movement and market-based approach to alleviating global poverty and promoting sustainability. Fair trade’s strategic intent is to deliberately work with marginalized producers and workers in order to help them move from a position of vulnerability to security and economic self-sufficiency. It also aims at empowering them to become stakeholders in their own organizations and actively play a wider role in the global arena to achieve greater equity in international trade. You can read more about the 10 Principles of Fair Trade on the WFTO website.
- Why Fair Trade?
Factories and products certified “Fair Trade,” empower the consumer to choose products made under fair conditions. Freeset is committed to providing fair, living wages and a healthy working environment for all employees. Wages are well above the national minimum and all staff receives training, health care, child care, and savings and retirement plans. Freeset is a member of the Fair Trade Federation, a U.S-based network of fair trade businesses, as well as memebers of the WTFO.
- Web Orders
If you've place an order through this website for wholesale or in stock orders, your order should ship with in 2-3 business days and you will have it in your hands in no time! You will be sent a tracking code via email automatically as soon as your order is prepared for shipping.
- Is Kindred a Canadian based company?
Hey yes, we operate out of Victoria, BC and we operate mostly online!
- Where do you ship in Canada?
We ship coast to coast to glorious coast!
- Will you ship globally for me?
Yes! If you are you a Canadian client but need your product's shipped globally to a distribution wear-house, or event location - we can certainly arrange that for you.
- Where are your products made & printed?
All our offerings are currently manufactured and printed by the fabulous staff at Freeset. Read more about their unique story here.